Privacy Policy


At Dadss (“we”, “us”, or “our”), accessible from https://dadss.co.uk, we take your privacy seriously. We understand that visitors may be dealing with sensitive legal situations, and we are committed to handling personal information with care, discretion, and respect.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

Dadss is an independent online service dedicated to providing free support and guidance to individuals who have been accused of domestic abuse, or who are subject to a Domestic Abuse Protection Order (DAPO) or a Non-Molestation Order (Non-Mol).

Website: https://dadss.co.uk
Contact email: office@dadss.co.uk

For the purposes of data protection law, Dadss is the “data controller” of your personal data.


2. The Personal Data We Collect

We aim to collect as little personal data as possible. Depending on how you use the website, we may collect:

  • Contact information – such as your name and email if you reach out to us

  • Message content – any information you choose to include when contacting us

  • Technical data – IP address, browser type, device, and operating system

  • Usage data – information about how visitors interact with the website

You are not required to provide sensitive personal details to access the general information on our site.


3. Special Category (Sensitive) Data

We recognise that communications with Dadss may include highly sensitive legal information.

  • We only process sensitive information if you voluntarily provide it

  • All communications are treated confidentially

  • Sensitive data is never used for marketing or profiling

We only request sensitive data when it is necessary to respond to your enquiry or provide support.


4. How We Collect Your Data

We collect data through:

  • Direct interactions (email, contact forms, or messaging)

  • Automated technologies such as cookies and analytics tools


5. How We Use Your Data

We use personal data only to:

  • Respond to enquiries or requests for support

  • Provide information or signposting to relevant legal or support resources

  • Where you request or consent, share your details with trusted legal professionals or law firms for the purpose of obtaining legal support

  • Operate and improve our website

  • Ensure the security and proper functioning of the site

  • Comply with legal obligations

We do not sell, rent, or trade your personal data.


6. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Consent – where you have chosen to contact us or request legal support

  • Legitimate interests – to operate a safe, functional support service

  • Legal obligation – where required by law

Where sensitive data is involved, we rely on your explicit consent.


7. Cookies

Dadss uses cookies to ensure the website functions properly and to understand how it is used.

These may include:

  • Essential cookies required for site operation

  • Analytics cookies (e.g. Google Analytics) to help improve the website

You can control or disable cookies through your browser settings.


8. Data Sharing

We may share personal data with trusted third parties where necessary, including:

  • Law firms or legal professionals, where you have requested support or consented to a referral

  • Website hosting providers

  • Website analytics services

We only share the minimum information required. All third parties are required to handle your data securely and in accordance with UK data protection law.

We do not share personal data with law enforcement, courts, or other organisations unless legally required to do so.


9. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data is kept while correspondence is ongoing or reasonably required

  • Technical and analytics data is retained in aggregated or anonymised form wherever possible


10. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, contact us at office@dadss.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk


11. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to personal information is restricted to those who need it to provide support.


12. Third-Party Links

Our website may contain links to external organisations or resources. We are not responsible for the privacy practices or content of those third-party websites.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.


14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: office@dadss.co.uk